Industry
Insurance internal communications
Clear, accurate video and audio for insurers: claims teams, brokers and sales staff who need to explain complex products simply.
Insurance internal communications: how people hear.
Insurance staff handle policies full of conditions. Short video can show a claims process or a product change more clearly than a document, and audio helps teams on the road.
We work with product, claims and compliance teams to get every condition right.
Typical uses
- Claims handling steps for new staff
- Product updates for brokers and agents
- Conduct and fair treatment training
- Leadership messages during catastrophe response
What is specific to the sector.
- PrecisionPolicy terms are quoted as supplied, never paraphrased into something new.
- SurgeFast, clear updates when claims spike after an event.
- Field teamsAudio and mobile-friendly video for adjusters and agents.
- ReviewCompliance sign-off built into the schedule.
How it works
From your brief to delivered files.
You send the brief
Audience, message and the source material you already have. We ask only what the piece needs.
We direct and produce
Script, voice or on-screen talent, edit and versions, checked against your brief before anything reaches you.
You receive the files
Delivered privately in the formats your channels need, with captions and every language version agreed.
What you can hold us to
Checked before it reaches your teams.
Standards we apply to every piece, and the commitments we make before you send anything.
- Know how it’s made
We tell you whether each piece uses an AI voice or a human one.
- Reviewed before delivery
Nothing reaches your teams until you approve it.
- Confidential from the start
We agree confidentiality, access to materials and private delivery with you before we start.
Delivery standards
- Consistent loudness
- −16 LUFS for podcast platforms, true peak ≤ −1 dBTP, so episodes don’t jump in volume.
- A master you can reuse
- WAV 48 kHz / 24-bit for future edits and versions.
- Captions for recorded media
- Following WCAG 2.2, criterion 1.2.2, for people watching without sound.
- Checked before delivery
- Technical, listening and script checks on every piece.
Questions
Before you get in touch.
Can you explain complex policies?
Yes, in plain language that stays faithful to the policy wording supplied by your product and legal teams.
Do you need access to our systems or sites?
No. You send the brief and the material, and we deliver files. Where filming on site helps, we agree access, safety rules and confidentiality first.
Can the same content be made in other languages?
Yes. Real voice talent is available in every language and accent, and directed AI voices are used where they suit the message. See the language pages for what changes in each.
Keep reading
Related
- ServiceProduct training videoTraining video that teaches your people to explain, demo and support what you sell, kept current as the product changes.
- ServiceCompliance training videoTraining video for the rules people must follow, written so they can recall them on the job and not only pass the test.
- ServiceAudio newsletterAn internal newsletter you can listen to: the week's news read well, in a few minutes, for people who do not sit at a desk.
- LanguageSpanishSpanish voice over and video for internal teams across Spain, Latin America and the United States, with the right accent chosen for each audience.
What’s your next message?
Tell us who it’s for, what you need to communicate and when you need it. We’ll come back with the approach and the scope.
Start a project