Industry
Telecommunications internal communications
Audio and video for telecom firms: network teams, retail, call centres and head office all updated on products and change.
Telecommunications internal communications: how people hear.
Telecom companies launch plans and technology quickly, and staff in shops and call centres must explain them. Updates have to be fast and accurate.
We make modules that can be refreshed as offers and systems change.
Typical uses
- Product launch briefings
- Service and troubleshooting guides
- Field engineer safety
- Leadership updates
What is specific to the sector.
- SpeedMaterial ready for launch day.
- ClarityPlain language for complex products.
- FieldProcedures for engineers and installers.
- LanguagesLarge workforces across countries.
How it works
From your brief to delivered files.
You send the brief
Audience, message and the source material you already have. We ask only what the piece needs.
We direct and produce
Script, voice or on-screen talent, edit and versions, checked against your brief before anything reaches you.
You receive the files
Delivered privately in the formats your channels need, with captions and every language version agreed.
What you can hold us to
Checked before it reaches your teams.
Standards we apply to every piece, and the commitments we make before you send anything.
- Know how it’s made
We tell you whether each piece uses an AI voice or a human one.
- Reviewed before delivery
Nothing reaches your teams until you approve it.
- Confidential from the start
We agree confidentiality, access to materials and private delivery with you before we start.
Delivery standards
- Consistent loudness
- −16 LUFS for podcast platforms, true peak ≤ −1 dBTP, so episodes don’t jump in volume.
- A master you can reuse
- WAV 48 kHz / 24-bit for future edits and versions.
- Captions for recorded media
- Following WCAG 2.2, criterion 1.2.2, for people watching without sound.
- Checked before delivery
- Technical, listening and script checks on every piece.
Questions
Before you get in touch.
Can you explain technical products?
Yes, in plain language checked by your product and engineering teams.
Do you need access to our systems or sites?
No. You send the brief and the material, and we deliver files. Where filming on site helps, we agree access, safety rules and confidentiality first.
Can the same content be made in other languages?
Yes. Real voice talent is available in every language and accent, and directed AI voices are used where they suit the message. See the language pages for what changes in each.
Keep reading
Related
- ServiceProduct training videoTraining video that teaches your people to explain, demo and support what you sell, kept current as the product changes.
- IndustryCall centre and BPO internal communicationsTraining and updates for contact centres: new agents, shift teams and many accounts, often in several languages.
- ServiceCustomer service training videoTraining video that shows good service in real situations: the greeting, the hard call and the recovery.
- LanguageHindiHindi voice over and video for internal teams in India and Hindi-speaking communities worldwide.
What’s your next message?
Tell us who it’s for, what you need to communicate and when you need it. We’ll come back with the approach and the scope.
Start a project